Return & Refund Policy

Introduction

At ProFleet Auto, we want you to be completely satisfied with our products and services. This Return & Refund Policy explains the conditions under which you can request a return, exchange, or refund.

Eligibility for Returns

• Items must be returned within 30 days of purchase.
• Products must be unused, in original packaging, and in resalable condition.
• Proof of purchase (invoice or receipt) is required for all returns.
• Certain items, such as custom services or special orders, are not eligible for return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original method of payment within 7–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our support team before sending your return.

Non-Returnable Items

• Gift cards
• Downloadable software or digital products
• Special order or custom service items

Shipping Costs

Customers are responsible for paying shipping costs for returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted.

Contact Us

For questions regarding returns or refunds, please contact our support team: